Here at Medicare SOS, we are dedicated to you and all of your unique insurance needs.
With over seven years in the healthcare and community outreach field, Monce offers her clients a level of expertise in healthcare and knowledge of different social services. She is also fluent in Spanish and proudly serves the Hispanic community.
Testimonials
As customers, we are more likely to complain than to commend you for having outstanding customer service. This letter, however, is to do the latter. I would like to take this opportunity to express my appreciation and to tell you how I felt after the meeting with you. You were directly responsible for the excellent level of service I received while discussing all of the Medicare options. You did not hesitate to answer all my questions. Your professionalism, your extreme patience, your honesty, your kindness, and your commitment to outstanding customer service made my meeting with you very easy, clear, and enjoyable. I worked in an industry that demanded the highest level of service possible, and we had way too much competition to let any small detail slip by. Interaction with customers can make or break all we are striving to accomplish. Our people are our greatest asset. The company you work for is very lucky to have you Monce because you are an excellent employee.
Originally from Mexico, Monce lived on the border with Texas. Growing up in this unique area helped her connect with both countries’ cultures. She completed her bachelor’s degree of Business Administration in Marketing at the University of Texas in Brownsville. Soon after graduation, Monce decided to move to Texas to pursue a professional career. She worked for different companies in the marketing field and the opportunity to move to Las Vegas came in 2015.
Monce started working in Las Vegas Valley as a community outreach and marketing specialist for UnitedHealthcare, which is one of the largest insurance companies in the nation. While working in the field with underserved groups of Las Vegas, she realized her passion for educating the community about healthcare coverage and their options.
In 2018, Monce focused on her goal to help the community and became a Licensed Insurance Broker. Since then, her primary focus has been helping the senior community navigate their Medicare coverage options. She also serves as one of the Managers for the Latino Agents Team with the Tyler Insurance Group. As a Manager, she oversees a group of agents and provides training.
With over seven years in the healthcare and community outreach field, Monce offers her clients a level of expertise in healthcare and knowledge of different social services. She is also fluent in Spanish and proudly serves the Hispanic community.
Passion for excellence. Compassion for people.
Have a quick question?
Feel free to email me Monce@medicare-sos.com
Or give me a call anytime at (702) 844-9710
